FAQ

Vous pouvez consulter notre FAQ ci-dessous.

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Booking and paiements

No, registrations are exclusively done via the site.  


You receive an automatic mail as soon as your request is sent and the payment of the deposit immediately after that. If you have not received a confirmation email, please contact us via the "Contact" page or send an email to info@tomboonhockey.be

Technically, it is not possible to register your child in a category that does not match his or her age.

However, waivers are possible if your child reaches the required age in the same year and if he/she is already playing in a higher age category. To do this, contact us via the contact page of the site. Registration will be refused if the trainee exceeds the age limit.

No, our coaches are usually at least bilingual, foreign players regularly register. There have never been any language problems​​during our camps.

The Mini Kids are open and suitable for beginners.

For other camps, we require at least 1 year of hockey experience as from 8 years old. If in doubt, do not hesitate to contact us.

Three days before the start of the camp, registrations via the site are no longer possible. In this case, you can make your request via the contact page of the site and if places are still available we will contact you quickly.


We constitute a waiting list classified in the order of the applications for registration. Should a cancellation occur, we contact by mail or phone the people on the waiting list that correspond to the category available. They have a 24-hour period to confirm their registration.


In the registration form, you can mention your child's recent allergies, illnesses and injuries. If you wish to complete this information, you can contact us via the 'Contact' page of the website.

Supervision


Our coaches are all DH players or ex-DH players or experienced coaches who possess a hockey instructor diploma.

At each camp, at least one player playing or having played on a national team comes to visit.

Tom comes to visit the players as often as he can according to his agenda with the national team. When he is abroad with the Red Lions, his presence at the camps is impossible and, therefore, he will be replaced by another international player.

Groups

Groups are organised according to age, category, gender and affinities mentioned in the registration form. We are willing to change a child during the internship if it is important for his/her or the group's development. These changes are at the discretion of the management.

The groups are mainly composed according to category. If your two children are in different categories, chances are they will not be in the same group.

Cellphones and money


Mobile phones are forbidden for residential camps.

They are allowed for external camps and camps abroad but only for limited use.

Although not necessary, this is allowed for small extras. We ask not to give more than 20 € to your child so as not to create differences between children.

Day camps

The day camps start at 9:15 am (reception from 8:30 am) and end at 4 pm for Mini Kids and 4:30 pm for others (supervision until 5 pm). A prize giving ceremony takes place at 4 pm on the last day of the camp.

For those who bought the sandwich option during registration, this is not necessary.

For those who have not ordered lunch, we ask you to provide a picnic for your child. In both cases, fruit will be distributed at breaks in the morning and afternoon.

An information note and advice is sent to each parent a few days before the start of the camp. Obligatory equipment:  a stick, shin guards, mouth guard, hockey shoes, water bottle, sportswear.

Residential camps

The reception is scheduled on Sunday evening around 8pm or Monday morning from 8:30am for those who cannot arrive on Sunday evening. All information relating to the smooth running of the camp is sent about a week before it starts.

A note of information and advice is sent to each parent a few days before the start of the camp.

In waterproof tents suitable for 8 to 12 people. Each trainee must bring an air bed for one person, a sleeping bag and a pillow.

Yes, provided that the width of the camp bed does not exceed that of an air mattress for one person (80 cm)

Of course. Supervision is provided in the evening and during the night. Several coaches and the camp manager sleep on site, in a tent next to the trainees. Our on-site supervision is mixed.

Yes, an activity is planned each evening.

Breakfasts and lunches are of cold buffets. In the evening, the trainees receive a hot meal (starter + main course) either in the restaurant of the club, or via catering organised on site. Snacks are also available on demand.

Insurance and accidents

Yes, we always have a complete kit on hand, checked and refurbished before each camp.

The head coach of the injured informs the training supervisor who will take care of the injured person. Following his assessment, he provides first aid. Depending on the severity of the injury, the supervisor contacts the parents / guardians or the necessary medical services.

The trainees affiliated to the ARBH are covered for accidents via the insurer of the federation. We are planning an extension of this coverage for other players not affiliated with the ARBH.

For all-in residential camps, an extension is underwritten so that trainees are covered for accidents 24 hours a day.

In the event of an accident, we send you the documents concerning the accident so you can handle the claim file directly with the insurer.

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